This Refund & Cancellation Policy applies to all purchases of TIGTEN software licenses made through this website, operated by Gadhiya Technologies.
TIGTEN is a digital software license that is delivered instantly and locked to your device the moment payment succeeds. Because the product is digital and delivered immediately, no refund will be issued after payment — whether or not the license is activated or used.
As licenses are issued and delivered instantly, an order cannot be cancelled once the payment has been completed. There are no subscriptions or recurring charges to cancel — TIGTEN is a one-time purchase.
If money was deducted from your account but you did not receive a license key, or you were charged more than once for the same order due to a technical/bank error, contact us within 7 days with your payment/order id. We will verify with the payment gateway (Razorpay) and, if a genuine duplicate or failed-but-charged transaction is confirmed, the excess/failed amount will be returned to the original payment method. This applies only to such payment errors and is not a refund of a successfully delivered license.
Your license covers the version you purchased. A newer version of TIGTEN requires a separate new license; this is a new purchase and is also non-refundable.
Where a return is genuinely due under §4, it will be processed within 5–7 business days of confirmation, to the original payment method via Razorpay.
For any payment query, email info@gadhiyatechnologies.com or call +91 90540 53802. See also our Terms & Conditions.